Live chat, helpdesk and Lyro AI agent for small and mid-size ecommerce businesses.
SiteGPT vs YourGPT
Features, pricing, strengths and trade-offs — and which one fits your situation.
The verdict
Summary
SiteGPT is best for small businesses wanting a website support chatbot trained on their existing content, while YourGPT is best for sMBs wanting a no-code AI chatbot deployed across web and messaging apps at a moderate price. Only YourGPT offers whatsApp. SiteGPT has a low learning curve, compared with medium for YourGPT. Neither has a permanent free plan, but you can start with a free trial.
Which should you choose?
Choose SiteGPT if…
- You need small businesses wanting a website support chatbot trained on their existing content
- You're one of: small businesses, saas companies with docs sites, teams already using crisp or zendesk
- You want something quicker to learn
- Simple setup focused on website support
Choose YourGPT if…
- You need sMBs wanting a no-code AI chatbot deployed across web and messaging apps at a moderate price
- WhatsApp matters to you
- You're one of: small and mid-size businesses, ecommerce stores selling on messaging apps, agencies building client bots
- Many messaging channels available on all plans
At a glance
| SiteGPT | YourGPT | |
|---|---|---|
| Best for | Small businesses wanting a website support chatbot trained on their existing content | SMBs wanting a no-code AI chatbot deployed across web and messaging apps at a moderate price |
| Free plan | Trial only | Trial only |
| Starting price | From $39/mo | From $39/mo |
| Learning curve | Low | Medium |
| Platforms | Web, iOS, API | Web, API |
| Ideal for | Small businesses, SaaS companies with docs sites, Teams already using Crisp or Zendesk | Small and mid-size businesses, Ecommerce stores selling on messaging apps, Agencies building client bots |
Feature comparison
| SiteGPT | YourGPT | |
|---|---|---|
| Train on your website / docs | Yes | Yes |
| Human handoff | Growth plan and above | Professional plan and above |
| Website widget | Yes | Yes |
| No | Yes | |
| Instagram / Messenger | Messenger only | Yes |
| Live chat inbox | Growth plan and above | Professional plan and above |
| Multilingual | Yes | 100+ languages |
| Takes actions / API calls | — | Higher plans (Functions) |
| Analytics | Yes | Yes |
IncludedLimited / higher plansNot available— Not confirmed
Security & enterprise
| SiteGPT | YourGPT | |
|---|---|---|
| Business / enterprise plan | Yes | Yes |
| SSO (SAML / OIDC) | — | Enterprise plan |
| SCIM user provisioning | — | — |
| SOC 2 | Type II | Type II |
| ISO 27001 | — | Yes |
| HIPAA (BAA available) | Enterprise plan (BAA) | Enterprise plan (BAA) |
| GDPR DPA | Enterprise plan | — |
| Data residency options | — | EU |
| No training on your data | Yes | — |
| Audit logs | — | — |
| Admin controls | — | — |
| Deployment | Cloud | Cloud |
From each vendor's security documentation. "—" = not confirmed. What to ask vendors · Compare all tools
What each tool does
SiteGPT
SiteGPT builds an AI chatbot from your website, sitemaps, YouTube videos, files and connected sources like Notion and Google Drive. The bot is embedded as a website widget and can also answer in Slack, Messenger and several helpdesk tools. Higher plans add a live inbox app for human takeover and more detailed analytics.
Key features- Trains on website links, sitemaps, YouTube and uploaded files
- Connectors for Notion, Google Drive, Dropbox, OneDrive and GitHub
- Answers in the visitor's language
- iOS app for human takeover on Growth plan and above
- Knowledge-gap reports with one-click Q&A fixes
- Channels include Slack, Google Chat, Messenger, Crisp and Zendesk
YourGPT
YourGPT is a no-code platform for building AI chatbots and agents trained on websites, help centers, Notion, YouTube and uploaded files. Bots can be deployed to a website widget and to WhatsApp, Messenger, Telegram, Slack and Discord. Higher plans add an AI helpdesk with human escalation, a visual Chatbot Studio and custom functions.
Key features- Trains on websites, sitemaps, help centers, Notion and YouTube
- Deploys to WhatsApp, Messenger, Telegram, Slack and Discord
- Supports 100+ languages
- AI helpdesk with escalation to human agents
- Chatbot Studio visual builder with functions
- Choice of AI models with different credit costs
Pricing
SiteGPT
No free plan; 7-day free trial (card required); paid from $39/mo billed yearly ($59 monthly)
YourGPT
7-day free trial (no card); paid from ~$39/mo
Prices last checked September 2026. Plans change often — confirm on each vendor's site.
Pros and cons
SiteGPT
Strengths- Simple setup focused on website support
- Broad range of training sources on every plan
- Knowledge-gap reporting helps improve answers
- Works inside existing helpdesks such as Crisp and Zendesk
- No free plan; trial requires a card
- No WhatsApp or Instagram channel
- Branding removal is a paid add-on
- API access and human takeover need Growth plan or higher
Not ideal for: Businesses that sell through WhatsApp or Instagram should choose a tool with native social channels such as ManyChat or Tidio.
YourGPT
Strengths- Many messaging channels available on all plans
- Broad language support
- Visual builder for flows beyond simple Q&A
- Trial without a card
- No permanent free plan
- Credit cost varies by AI model, which complicates budgeting
- Human escalation and helpdesk require Professional plan or higher
- Advanced analytics limited to the Advanced tier
Not ideal for: Teams needing a mature helpdesk with ticketing and deep ecommerce actions may prefer Tidio or Intercom Fin.
Integrations
SiteGPT
YourGPT
FAQ
What is the main difference between SiteGPT and YourGPT?
SiteGPT is built for small businesses wanting a website support chatbot trained on their existing content; YourGPT is built for sMBs wanting a no-code AI chatbot deployed across web and messaging apps at a moderate price. Key differences: YourGPT offers whatsApp.
Is SiteGPT or YourGPT cheaper?
SiteGPT starts from $39/mo and YourGPT starts from $39/mo (as of September 2026). Always confirm current pricing on each vendor's site.
Do SiteGPT and YourGPT have free plans?
Neither has a permanent free plan, but you can start with a free trial.
Which is easier to use, SiteGPT or YourGPT?
SiteGPT is generally quicker to learn (SiteGPT: low, YourGPT: medium learning curve).
What are good alternatives to SiteGPT and YourGPT?
Other chatbots tools worth comparing include Tidio, Chatbase and ManyChat.
