Live chat, helpdesk and Lyro AI agent for small and mid-size ecommerce businesses.
SiteGPT
AI Chatbots & Customer SupportSiteGPT builds an AI chatbot from your website, sitemaps, YouTube videos, files and connected sources like Notion and Google Drive. The bot is embedded as a website widget and can also answer in Slack, Messenger and several helpdesk tools. Higher plans add a live inbox app for human takeover and more detailed analytics.
Pricing
SiteGPT pricing
No free plan; 7-day free trial (card required); paid from $39/mo billed yearly ($59 monthly)
Last checked September 2026 · Confirm on sitegpt.ai
Features
What SiteGPT does
- Trains on website links, sitemaps, YouTube and uploaded files
- Connectors for Notion, Google Drive, Dropbox, OneDrive and GitHub
- Answers in the visitor's language
- iOS app for human takeover on Growth plan and above
- Knowledge-gap reports with one-click Q&A fixes
- Channels include Slack, Google Chat, Messenger, Crisp and Zendesk
Pros
- Simple setup focused on website support
- Broad range of training sources on every plan
- Knowledge-gap reporting helps improve answers
- Works inside existing helpdesks such as Crisp and Zendesk
Cons
- No free plan; trial requires a card
- No WhatsApp or Instagram channel
- Branding removal is a paid add-on
- API access and human takeover need Growth plan or higher
Fit
Who SiteGPT is for
Look elsewhere if: Businesses that sell through WhatsApp or Instagram should choose a tool with native social channels such as ManyChat or Tidio.
For teams & enterprise
Enterprise readiness
SOC 2 Type II examined; states conversations and training data are never used to train models. BAA and DPA on Enterprise.
- Business / enterprise plan
- Yes
- SSO (SAML / OIDC)
- —
- SCIM user provisioning
- —
- SOC 2
- Type II
- ISO 27001
- —
- HIPAA (BAA available)
- Enterprise plan (BAA)
- GDPR DPA
- Enterprise plan
- Data residency options
- —
- No training on your data
- Yes
- Audit logs
- —
- Admin controls
- —
- Deployment
- Cloud
From the vendor's own security documentation (trust center). "—" = not confirmed. Verify during your security review. Compare all tools.
| Chatbots feature checklist | |
|---|---|
| Train on your website / docs | Yes |
| Human handoff | Growth plan and above |
| Website widget | Yes |
| No | |
| Instagram / Messenger | Messenger only |
| Live chat inbox | Growth plan and above |
| Multilingual | Yes |
| Takes actions / API calls | — |
| Analytics | Yes |
SiteGPT compared
- SiteGPT vs Tidio
- SiteGPT vs Chatbase
- SiteGPT vs ManyChat
- SiteGPT vs Botpress
- SiteGPT vs CustomGPT.ai
- SiteGPT vs YourGPT
- SiteGPT vs Intercom Fin
- SiteGPT vs Voiceflow
Buying guides
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