AI notetaker that records, transcribes, summarizes and searches meetings across Zoom, Meet and Teams.
Otter.ai
AI Meeting Assistants & TranscriptionOtter.ai transcribes meetings in real time through its OtterPilot bot on Zoom, Google Meet and Microsoft Teams, via a bot-free desktop app, or through its mobile apps for in-person conversations. It generates summaries and action items, and Otter AI Chat answers questions within and across meetings. Higher tiers add CRM syncing and admin controls.
Pricing
Otter.ai pricing
Free Basic plan (300 min/mo); Pro $8.33/user/mo annual ($16.99 monthly)
Last checked September 2026 · Confirm on otter.ai
Features
What Otter.ai does
- Live transcription with speaker identification by name
- OtterPilot bot for Zoom, Meet and Teams
- Bot-free recording via Mac and Windows desktop app
- Otter AI Chat within and across meetings
- Salesforce and HubSpot note syncing
- Import of audio and video files
Pros
- Mature live transcript with editable speaker tags
- Works for online meetings, in-person recordings and imports
- Mobile apps suited to lectures and interviews
- Cross-meeting AI chat included on paid plans
Cons
- Transcribes only six languages
- Free plan limits file imports to three in total
- AI Chat queries are capped per month on lower tiers
- No built-in translation of transcripts
Fit
Who Otter.ai is for
Look elsewhere if: Teams that hold meetings in languages beyond English, Spanish, French, German, Japanese or Chinese should choose a tool with wider language support.
For teams & enterprise
Enterprise readiness
HIPAA compliance (since July 2025) is Enterprise-only; Otter states it de-identifies user data before any model training.
- Business / enterprise plan
- Yes
- SSO (SAML / OIDC)
- Enterprise plan
- SCIM user provisioning
- Enterprise plan
- SOC 2
- Type II
- ISO 27001
- —
- HIPAA (BAA available)
- Enterprise plan
- GDPR DPA
- —
- Data residency options
- —
- No training on your data
- De-identified data only
- Audit logs
- —
- Admin controls
- Enterprise plan
- Deployment
- Cloud
From the vendor's own security documentation (trust center). "—" = not confirmed. Verify during your security review. Compare all tools.
| Meetings feature checklist | |
|---|---|
| Records without a bot joining | Yes |
| Meeting platforms | Zoom, Meet, Teams |
| Transcription languages | 6 languages |
| CRM sync | Paid plans only |
| Ask AI across meetings | Yes |
| Speaker identification | Yes |
| In-person / mobile recording | Yes |
| Transcribe uploaded files | Yes |
| Translation | — |
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Buying guides
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